Frequently Asked Questions

Everything you need to know about shopping with Isadora

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply visit our Returns Portal to start your request.

Do you offer international shipping?

Yes, Isadora ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

At Isadora, we prioritize sustainability and ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and high-quality materials.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team.